Shopping Guide

Contact Information

“milestone (Milestone)
2-4-7 Abeno-ku Tennojicho-kita, Osaka, Japan, 545-0001
TEL: +81-6-6719-2281
FAX: +81-6-6714-0496

business hours

We will accept orders for 24 hours on sale by this website.
The inquiry service is
9 am – 12 pm ,
1 pm – 5 pm
(excluding weekends and holidays)

Display price

All listed prices are displayed without tax.

Sales area

As a general rule we sell products only in Japan within this homepage sale.

Required fee other than item price

If the total amount of one purchase is over 5,000 yen (excluding consumption tax), we will bear the shipping fee.
Shipping fee for less than 5,000 yen will be below.
(free shipping for over seas would be more than 199 USD.)

  • Hokkaido: 1,500 yen (excluding tax)
  • Okinawa: 3,000 yen (excluding tax)
  • Others: 600 yen (excluding tax)

cash-on-delivery fee (if the COD flights for your use, you must have a separate cash-on-delivery commission)

  • Less than 10,000 yen / 300 yen (excluding tax)
  • Over 10,000 yen / 600 yen (excluding tax)

Regions requiring remote islands and relocation fees may cost extra charges, so if it is different from the display fee on the page There is.
We will inform you of the regular shipping fee by e-mail from the staff, so please pay the fee there.

Payment method

Cash on delivery service.

Payment time of price · Delivery time of goods

In the case of cash on delivery ceremony,we will ship within 3 business days.
Please pay the price to the shipping company at the time of goods arrival.

In the case of credit card settlement,we will ship within 3 business days after approval of use of credit card goes down.

Canceling your order

You can cancel some or all of the order at any time before clicking the “order” button.
For cancellation after clicking “Order” button, please contact us promptly by telephone to the above inquiries.
Business hours are 9 am – 12 pm and 1 pm – 5 pm (excluding weekends and holidays).
There is no cancellation fee if it is before shipment of goods.
Please refer to the matter after product shipment.

Product returns

We are limited to those unopened by the items purchased from our website.

The acceptance period of returned goods is within 7 days from the arrival of goods.

In the case of returned goods due to customer’s convenience shipping fee Customer’s burden, our mistake, returned goods in case of defective products will be taken as our shipping fee. (Please return by cash on delivery.)

Customers who wish to return goods, please contact the above mentioned inquiries.

We are not responsible for returning goods when they are lost before returning or returning goods.

About the handling of personal information

We do not disclose personal information of the customer you provided to third parties without obtaining your consent, only for use except for small business execution of business (e-mail magazine · order confirmation · shipping notification).
However, please acknowledge beforehand that it may be disclosed to third parties in an appropriate manner at the judgment of our company in case there is a request for submission from a public agency, such as a court or a police agency.

Display based on the Act on Specified Commercial Transactions (Mail Order)

Distributor: milestone ( administrative supervisor ) Shuhei Nishioka
Address: 2-4-7 Abeno-ku Tennojicho-kita, Osaka, Japan, 545-0001
Phone number: +81-6-6719-2281
FAX number: +81-6-6714-0496
Other matters: See above.